Monthly Archives: May 2019

At First Ohio Home Finance, we know that choosing a lender is an important, personal decision. Our team of loan officers are skilled in providing personalized mortgage solutions while providing 5-star service to our customers. We want to give you the opportunity to get to know our amazing team! Chris Wharton is featured in this loan Officer Spotlight. Chris has been a loan officer with First Ohio Home Finance for the last year and a half. Here’s a little snapshot from our interview with Chris for this week’s Loan Officer Spotlight.

Q: What inspired you to become a mortgage loan officer?

A: For the first 12 years of my career I was in the operational side of mortgage lending. I saw the successes and failures of my peers and felt that I could draw on the positives and pitfalls and combine this with my industry knowledge and work ethic to become a more valuable asset to my company and the clients I serve.

Q: What is your favorite part about being a loan officer?

A: Flexibility. I work many hours, but thanks to technology I don’t always have to be tied to my office chair. Combined with a great support staff I’m now able to fit in what I might not have in the past.

Q: What interests you about the mortgage business/industry?

A: Helping assist in home ownership.  Too many folks think it is not an option for them. – not true.  If you want it you can achieve it. Set a budget, set a credit score goal and start today.

Q: How do you ensure excellent customer service for your clients?

A: Know your programs, know your guidelines and if you don’t know to ask.  I’m in my 13th year of mortgage lending and I’m still […]

At First Ohio Home Finance, we know that choosing a lender is an important, personal decision. Our team of loan officers are skilled in providing personalized mortgage solutions while providing 5-star service to our customers. We want to give you the opportunity to get to know our amazing team! First up is Troy Farrell. Troy has been a loan officer with First Ohio Home Finance since 2016. Here’s a little snapshot from our interview with Troy for this week’s Loan Officer Spotlight.

Q: What inspired you to become a mortgage loan officer?

A: I’ve known the founders at First Ohio Home Finance for a long time. I had been spinning my wheels in my previous career. When the company founders tell you enough times that they think you could be successful doing this job – and knowing how successful they’ve been in doing it – eventually you have to listen, right? I’m glad I finally did.

Q: What is your favorite part about being a loan officer?

A: I love hearing from my clients and the realtors I work with that they were happy with the loan process, the service we provided as a company and the communication and updates I provided along the way. If they’re happy, I’m happy!

Q: What interests you about the mortgage business/industry?

A: There are continual changes in the underwriting guidelines that we have to stay abreast of, and no two loans are alike. It keeps us on our toes!

Q: How do you ensure excellent customer service for your clients?

A: I make myself available to my clients 24/7, and besides regular updates, I tell them that no question is too small or unimportant. I want them to have a thorough understanding of the loan process from start to finish.

Q: Tell […]