At First Ohio Home Finance, we know that choosing a lender is an important, personal decision. Our team of loan officers are skilled in providing personalized mortgage solutions while providing 5 star service to our customers. We want to give you the opportunity to get to know our amazing team! Next up is Mark Atanasoff. Mark has recently joined the First Home Home Finance team, but has been a loan officer for the past 20 years. Here’s a little snapshot from our interview with Mark for this week’s Loan Officer Spotlight.
Q: What inspired you to become a mortgage loan officer?
A: The opportunity to guide borrowers through the lending process to make it as smooth and simple as possible.
Q: What is your favorite part about being a loan officer?
A: Receiving thank you’s from my clients and referral partners for a job well done.
Q: What interests you about the mortgage business/industry?
A: It’s ever-evolving and it requires a loan officer to continue to learn so it keeps me engaged and focused.
Q: How do you ensure excellent customer service for your clients?
A: I review the loan information for all clients on a daily basis and communicate as much as is needed so the process is as streamlined as possible.
Q: Tell about a success story when working with a past client
A: Recently a client was referred to me who had a lot of debt and this couple had very low credit scores. We consolidated their debt and improved their credit scores dramatically. Within a year they were able to sell that home and buy a bigger home for their growing family.
Q: What is your advice to first time homebuyers?
A: Make speaking […]